The hero image has no alt attribute. The screen reader announced:
"Image. header_bg_final_v2_FINAL.jpg" — meaningless to a blind user.

Fix: <img alt="Customer support team smiling" …>

All four form fields (name, email, message, age) use a visual <span> instead of a proper <label>. The screen reader says "Edit text, blank" with no indication of what the field is for.

Fix: <label for="name">Your Name</label>

The link says "Click Here". A screen reader user tabbing through links hears a list of "Click Here, Click Here, Click Here" with zero context.

Fix: <a href="…">Read our Privacy Policy</a>

The checkbox has no <label> wrapping or for pointing to it. The screen reader says "checkbox, unchecked" but never reads "I agree to the terms".

Fix: <label><input type="checkbox"> I agree</label>

The submit "button" is a <div>. It has no tabindex, no role="button", and no keyboard handler. It is completely invisible to keyboard and screen reader users.

Fix: Use a real <button type="submit">Submit</button>